— Help Center —
Frequently Asked Questions
Everything you need to know before your sacred journey
No. A Saudi Tourist Visa is not valid for Hajj. Pilgrims must obtain an official Hajj Visa through authorized Hajj operators.
Yes. Travelers holding a valid or previously used US, UK, or Schengen visa may be eligible to apply for a Saudi Tourist eVisa, allowing them to perform Umrah. However, this visa cannot be used for Hajj.
Yes. Eligible UAE residents may be able to perform Umrah using a Saudi Tourist eVisa if they meet the current Saudi eligibility requirements. Always check the latest visa rules before traveling.
If you need help during your stay in Saudi Arabia, you can call the 24-hour Saudi Tourist Helpline at 930 for travel assistance and visitor support. You can also contact your tour operator, hotel, or local emergency services if needed.
If you are traveling with Alif Hajj and Umrah Services, Nagpur, India, our team is always ready to assist you with your Umrah journey, hotel accommodation, transportation, and other travel-related services.
For support before or during your trip, call +91 7507231555 or visit www.alifhajjservices.com.
Make the most of your Saudi stopover by visiting popular destinations such as Jeddah, Riyadh, and Madinah. You can explore famous landmarks, enjoy local culture and cuisine, go shopping, or perform Umrah (with a valid Umrah permit) if eligible. Even a short stopover can become a memorable part of your journey.
Yes. If Saudi Arabia is a stop on your journey to another country, you can apply for a Saudi Transit/Stopover Visa. You can stay in Saudi Arabia for up to 96 hours (4 days) and use this time for tourism, business meetings, or Umrah (with a valid Umrah permit). This visa cannot be used for Hajj.
Yes. Saudi Transit/Stopover Visa holders can perform Umrah during their stay by obtaining an Umrah permit through the Nusuk app or platform, subject to the latest Saudi regulations. However, this visa cannot be used to perform Hajj or for Hajj-related travel.
A Saudi Transit/Stopover Visa is valid for up to 96 hours (4 days) from the time you enter Saudi Arabia. During this period, you can explore the country, perform Umrah (if eligible), or continue your journey to your final destination.
You can apply for a Saudi Transit/Stopover Visa up to 90 days before your planned travel date. Applying in advance gives you enough time to complete your travel arrangements and enjoy a hassle-free journey to Saudi Arabia.
It depends on your booking. A complimentary one-night hotel stay is not guaranteed under the current 2026 policy. Some Saudia stopover bookings may include a free hotel stay as a promotional offer, subject to availability and the airline's terms. Otherwise, you will need to book and pay for your own accommodation.
